FAQ

HOW DO I SIGN UP FOR CLASSES?

Welcome! First, make an account by clicking the link below! Registration of our rides can be done through this app, on our website, calling the studio, or in-person at the studio. It's best to save your spot before coming to class!

MAKE ACCOUNT

WHEN DOES THE SCHEDULE GO LIVE?

Our schedule will go "live" on Saturdays at 4 pm!

DO I NEED TO BRING MY OWN SHOES?

Our bike pedals are compatible with SPD cleats or good ole tennis shoes! We recommend wearing cycling shoes for comfort and stability. We will happily rent you some cycling shoes for a class for $2 when you check in!

I SIGNED UP FOR A CLASS, BUT NOW CAN'T MAKE IT. WHAT DO I DO?

No problem! By signing into your account on the Wellness Living app, make sure you cancel your class at least 10 hours with no penalty. The late cancellation penalty is the loss of one class from your package. If you do not cancel your class and do not show up for your ride, you will be charged a $10 fee.

WHAT IF I'M RUNNING LATE?

If you are running late, please call and we will hold your bike for 5 minutes from the start of class. After 5 minutes, you are risking being charged a late cancel fee or lose the class.

HOW DOES THE WAITLIST WORK?

If a class is full by the time of booking, you can still add yourself to our waitlist. As bikes are canceled, our riders are automatically added to the class up to an hour before class. The same late cancellation policy applies.